Legal & compliance.

These Terms govern your use of Aspra Pay services in the United Arab Emirates. By creating an account you agree to these Terms and our Privacy Policy.

Aspra Pay is provided by Aspra Technologies FZ-LLC, a company registered in the Dubai International Financial Centre (DIFC). Payment processing, settlement and fund safeguarding are handled by our regulated partner institutions.

You must be at least 18 years of age, hold a valid Emirates ID or passport, and agree to complete KYC when thresholds are reached. You are responsible for keeping your login credentials secure.

Aspra may suspend or close accounts that violate these Terms, our Acceptable Use Policy, or applicable UAE law. You may close your account at any time; any remaining wallet balance will be returned to your original funding source after KYC is verified.

We collect the minimum personal information necessary to operate Aspra Pay — including your name, date of birth, Emirates ID details, mobile number, email, device identifiers and transaction data.

Your data is stored in secure UAE-based data centres and processed only by Aspra staff and vetted service providers under strict confidentiality agreements. We never sell your personal information.

You have the right to access, correct, export or delete your personal data. Please contact privacy@aspra.io for any privacy-related requests.

We use cookies for authentication, fraud prevention and anonymised product analytics. You can manage non-essential cookies in your browser settings.

Aspra operates a risk-based Anti-Money Laundering programme aligned with UAE Federal Law No. (20) of 2018 and applicable AML/CFT guidelines.

We perform identity verification (KYC), ongoing monitoring, sanctions screening against UN, UAE, OFAC and EU lists, and file Suspicious Transaction Reports with the UAE FIU when warranted.

Transactions may be paused for additional verification at any time. Please ensure your KYC details are up to date to avoid delays.

Aspra Pay services are delivered in partnership with regulated payment institutions in the UAE and abroad. Cross-border remittance services are provided by our licensed remittance partners.

Gift card inventory is distributed by authorised resellers under brand-approved agreements. Card use is subject to the issuing brand's terms.